The ChatGPT phenomenon is entering its second phase: a shift from a large language model (LLM) focus to the application layer. As a result, 2024 will be the year of the GenAI killer app, and it is most likely to be healthcare related, says GlobalData, a leading data and analytics company.
Charlotte Dunlap, Research Director, Enterprise Technology and Services at GlobalData, comments: “Heavy investment in 2023 in LLMs—infrastructure services that are computational and capital-intensive to build—will now shift to shoring up powerful interactive applications leveraging generative AI innovations. Applications in this space are going to become far more complex, reflecting the use of multiple LLM-powered agents that will power advanced apps and automatically route prompts to the most appropriate data sources. The industry will see an emphasis on new forms of data access to simplify the workflow layer for vastly improving common business processes, and significantly enriching the user experience (UX).
“New compelling applications will support an uncomplicated UX for providing aging populations and their caregivers with significantly improved access to medical professionals, services, and benefits. Global citizens will be armed with a deeper understanding of their medical conditions and more direct routes towards available services and appropriate care.
“The technology will largely be enabled through data integration and management, featuring the consolidation of data from various sources within a unified data model. The concept of access to multiple data systems at this level, coupled with AI-injected automation, has never been realized.”
