Mumbai (Maharashtra) [India], May 25 (ANI/PRNewswire):The solution aims to address the latent demand of the industry to have digital workflows for Operational Transformation (OT) Service Management.
The solution leverages LTI’s tech and domain expertise along with digital workflow enabling capabilities of ServiceNow, to deliver a scalable and secure solution for manufacturing operations using the Now Platform.
This will help manufacturers embrace the concept of OT Management, in addition to IT Service Management (ITSM) practices. The solution also secures critical infrastructure from potential external threats and attacks, by helping ensure the foundational elements of OT cybersecurity.
With insights from this solution, manufacturers can derive business benefits such as assured systems availability and rapid resolution of issues through a common service data model for manufacturing operations. Key features of the solution include:OT Visibility: Enabling digital view of all OT assets along with location, configuration and healthOT Service Management: Improved response time to OT service requestsOT Security and Governance: Reduction in risk and improved complianceNachiket Deshpande, Chief Operating Officer, LTI , said, “At LTI, we firmly believes there are exponential opportunities in the convergence of physical and digital worlds. This shift is accelerated by demands of the new economy that largely operates in a virtual mode, enabled by cloud. We are confident that this pioneering solution developed in partnership with ServiceNow will transform operations management for manufacturers worldwide.”Binoy Gosalia, Global Head of Industry Partnerships at ServiceNow, said, “LTI’s expertise in Factory Floor and Enterprise Operations Management combined with ServiceNow’s continued innovation across the Now Platform helps ensure that OT Management addresses all of the current needs for manufacturers. Our combined collaboration will improve overall visibility, response times and security across the entire manufacturing value chain.”LTI is an elite partner of ServiceNow with implementations across Fortune 500 companies and expertise across ITSM, ITOM, ITBM, HRM, CSM, IRM, SecOps, and platform management services. In itsThis story is provided by PRNewswire. ANI will not be responsible in any way for the content of this article. (ANI/PRNewswire)
