HomeTech PlusTECH & OTHER NEWSCity Union Bank Partners with Namaste Credit for Digital Transformation

City Union Bank Partners with Namaste Credit for Digital Transformation

City Union Bank (CUB) is digitally transforming retail and SME lending by partnering with Namaste Credit. Adopting AI-driven tech that automate customer onboarding, underwriting and risk monitoring via API suite.

City Union Bank, an old generation private bank with 100+ years of existence, has a pan India presence with 700+ branch network with total business of INR 81,000 CR+ ($10.9 Billion), announces technology partnership with Namaste Credit (Opendoors Fintech Pvt. Ltd.), a leading fintech that offers full API stack Banking-as-a-Service solutions to 70+ banks and other financial institutions.

The tech partnership will enable CUB to leapfrog it’s digital presence pan India by leveraging Namaste Credit’s industry-leading AI and automation platform, resulting in:

  • Fully digitized onboarding of retail and SME customers with limited to zero branch footfall
  • Paperless credit decisioning for both NTB & NTC customers covering risk and fraud controls
  • Reducing loan application review & underwriting times by over 90%
  • Significantly better user experience for customers in Metros & lower Tier cities

”By partnering with Namaste Credit, CUB is bringing its customers best-in-class digital experience of onboarding & loan approval with limited need to physically visit our 700+ branches. Namaste Credit’s fully digital solution around on-boarding, underwriting & risk monitoring, gives us the flexibility to onboard new customers swiftly & efficiently, service existing customers better.”, said Sankaran G, CIO, City Union Bank. Namaste Credit has been recognized as one of the top 100 Fintechs by KPMG and has filed for 3 technology patents since inception.

“Namaste Credit is partnering with City Union Bank, a leading private sector bank, to offer cutting edge technology in the post-pandemic digital world & better service their retail and MSME customers pan India locations. We are excited to match the Bank’s vision with our innovative full-stack API products to build new generation banking experience,” said Gaurav Anand, CEO & Co-Founder, Namaste Credit.

Namaste Credit’s Intelligent Credit Assessment Model (iCAM) platform works seamlessly with lender systems via standardized APIs. Its multi-module features allow lenders to enhance the scope, speed, and quality of customer on-boarding on assets and liability side. Complete API suite bridges the need for data gathering, validation and credit decisioning. Being a unified platform that offers digital loan experience throughout the loan lifecycle, obviates the need for lenders to work with multiple point solutions.

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