Banks should focus on tech to raise efficiency: experts

Ramanan SV, director of Sonali Intellect and chief executive officer of Intellect Design Arena, India and South Asia, speaks at an event organised by Intellect Design Arena Ltd along with Sonali Intellect at a hotel in the capital Dhaka on Thursday. Sonali Bank managing director and chief executive officer Md Afzal Karim and Nagad founder and MD Tanvir A Mishuk were present. — Press release

With digital technologies, banks can enhance operational efficiency and reach where traditional bank branches cannot, experts said on Thursday.

In an event titled ‘Digital Thinking for Digital Enterprise’, organised by Intellect Design Arena Ltd along with Sonali Intellect at a hotel in the capital Dhaka, they discussed the journey towards a digital enterprise for banks starting with technology.

In the keynote speech, Debdulal Roy, executive director of the Bangladesh Bank, said that digital transformation presented an array of opportunities for the banks in Bangladesh.

He said, ‘By harnessing the power of digital technologies, banks can not only enhance customer experience but also drive operational efficiency and tap into previously unexplored market segments.’

Ramanan SV, director of Sonali Intellect, who is also chief executive officer of Intellect Design Arena, India and South Asia, said that confluence of industry experts brought together a wealth of ideas on how financial institutions could digitally empower themselves to prepare for becoming the next-gen powerhouses.


Following the speeches, two-panels discussed ‘Banks Becoming Digital Marketplaces – Business and Technology.’

The panel members highlighted user comfort, responsibility of the banks and cyber security in their discussion.

Subhash Chandra Das, deputy managing of Sonali Bank, Md Afzal Karim, CEO and managing director of Sonali Bank, Mohammad Jahangir, MD and CEO of Rupali Bank, Md Abdul Jabber, MD and CEO of Janata Bank, Mohammed Monirul Moula, MD and CEO of Islami Bank, Tanvir A Mishuk, founder and MD of Nagad, Kaykobad, director of Sonali Bank, Rubaba Dowla, country managing director of Oracle, SM Jahangir Akhter, CEO of Sonali Intellect Limited, and other industry experts were present in the event.

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