The Andhra Pradesh Police Seva App was launched by Chief Minister YS Jagan Mohan Reddy, which would enable registration of complaints online and monitor the follow-up action.
Launching the Andhra Pradesh Police Seva App, which enables registration of complaints online and monitor follow-up action by police, Chief Minister YS Jagan Mohan Reddy on Monday said the initiative is in tune with the friendly-policing concept and meant to instill confidence among people. The App will minimise the need of visiting a police station by a complainant or an individual to file a case or obtain any no-objection certificate. “The App will be useful to create a sense that police are for the public service and they are available 24×7 for the people,’’ Jagan said.
Elaborating further, the Chief Minister said people can not only file a complaint through the App but also track its status as they will get messages over their mobile phone periodically on the progress of the case. A receipt is generated after lodging a complaint and it can be followed up without going to the police station,’’ he said.“The new App offers 87 services connecting all police stations across the State, besides integrating the existing Disha App as well. There is no need to be afraid of police but they should be treated as public servants,’’ he said.
The new app offers 87 types of services connecting all police stations across the State besides integrating the existing women-safety Disha App as well.
Director-General of Police Damodar Goutam Sawang said there is no need to be afraid of police but they should be treated as public servants.
The app consists of 12 modules related to women’s safety, where even the Disha app was integrated. There is also the facility of making video calls in case of emergencies along with complaints through WhatsApp, Facebook, and Twitter.
So far, 11 lakh people have downloaded the Disha app and 568 cases have been registered and in 117 cases, FIR was filed. In addition to this, the new app also comprises six Road Safety modules, where a report of an accident victim can be filed online and further linked to hospital services. Similarly, it has 15 modules of Cyber Crime, where one can report any sort of cybercrime.
