One Bad AI Experience Could Drive Customers Away, Acquire BPO Study Warns
70% of consumers would consider a different brand after one bad AI customer service experience, according to a new survey from Acquire BPO
IRVING, Texas--(BUSINESS...
Generative AI Instantly Elevates the Aptitude of Knowledge Workers
Generative AI Instantly Elevates the Aptitude of Knowledge Workers: Consultants Achieve up to 49 Percentage Point Improvement on Complex Tasks Outside Their Skillset
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How to Secure a WordPress Website: Best Practices and Tips
WordPress is the most popular content management system (CMS) on the internet, powering over 40% of websites worldwide. While it offers a user-friendly platform...
Understanding Social Engineering Attacks and How to Stay Safe
In today’s digitally interconnected world, the sophistication of cyber-attacks is growing rapidly, and one of the most deceptive methods used by cybercriminals is social...
Programming Tips: Best Programming Languages for Developing Source Code
When it comes to developing software, choosing the right programming language is critical. Each language has its strengths and weaknesses, and the best choice...
AI and cybersecurity take center stage in Q2 2024 company filings
Technology, travel and tourism, and insurance business sentiment improves
Packaging and retail hit by shifting preferences and rising costs
Israel, Indonesia, the UK,...
Bridging the AI talent gap to boost India’s tech and economic impact: Deloitte-nasscom report
As India aims to become a global leader in AI, a significant challenge remains – the shortage of skilled talent. Deloitte India, in collaboration...
73% of small businesses have grown in past year despite more than half reporting...
Small business owners are embracing digital tools and AI/automated solutions to help their businesses run more efficiently.
MINNEAPOLIS--(BUSINESS WIRE)--Almost three quarters (73%) of American small...
IT leaders look to the cloud to grow into a new era of AI-driven...
After cooling in 2023, study finds cloud adoption is seeing a resurgence fueled by AI—but being met with security and performance concerns and cultural...
The Digital Afterlife: Preserving the Online Legacy of the Deceased
The digital revolution has transformed the way we live, communicate, and store memories. Today, most of us leave behind a significant online presence in...