General Counsel Should Focus on Sourcing and Recruiting to Improve Director Quality and Social Dynamics
“General counsel spend a significant amount of time and energy on director onboarding, education and evaluation, while giving comparatively less attention to sourcing and recruiting,” said James Crocker, Director, Research, for the Gartner Legal & Compliance practice. “These efforts seek to strengthen overall director quality, but research indicates there is room for improvement for many organizations.
“Effective boards hold executives to account and make positive contributions to corporate governance, strategy and risk management. Yet half of GC report that their board of directors is not fully effective based on these criteria.”
The survey revealed that the single biggest factor in improving board effectiveness is increasing director quality and social dynamics, leading to a 53% rise in board effectiveness. However, Gartner experts scored GC on a director quality and social dynamics index and found that 62% do not meet the criteria (see Figure 1).
Figure 1. Boards With High-Quality Directors and Positive Social Dynamics
Source: Gartner (Novermber 2023)
The most impactful director lifecycle activity is sourcing and recruiting, which can improve director quality and social dynamics by 42%.
“GC looking to improve their board’s sourcing and recruiting efforts should work with the nominating committee chair to improve the quality of director nominations,” said Crocker. “Additionally, they should create and maintain a portfolio of potential director candidates.”
To improve nominee quality, Gartner recommends GC focus on:
- Work with the CEO and CHRO to identify future director skills needs — Simply backfilling the skills of directors as they depart will create skills gaps as organization strategy evolves and economic and regulatory conditions continue to change. Candidates in the portfolio should have skills that align with changes required by the organization’s strategy for the foreseeable future.
- Work with the CHRO and board chair to educate the board on the need for diverse perspectives — Directors are likely to nominate successors like themselves, which has the effect of entrenching biases and blindspots already present in the current board makeup.
- Work with the CHRO to expand the talent pools for candidates. Without intentionally looking beyond the organization’s typical recruiting pools, executives will likely be limited to the same kinds of candidates that are already on the board, which may hinder their ability to fill skills gaps. For instance, a candidate who has little to no experience serving on a board, but also has a strong cybersecurity background, could be a strong candidate that might slip through the cracks if executives place stringent requirements on previous board experience.
“A well-crafted portfolio will help maximize the quality of directors the organization considers as openings arise,” said spokesperson. “This in turn will help improve the board’s ability to guide the organization through disruptions and evolving economic circumstances.”
