Highlights from the KPMG 2023 CEO Outlook
Geopolitics and broader political uncertainty are now the greatest risk to business growth, according to a survey of more than 1,300 CEOs of the world’s largest businesses.
The KPMG 2023 CEO Outlook reveals geopolitics and political uncertainty have become the leading perceived risk this year for senior executives — concerns that didn’t even make the top five in the 2022 survey.
While confidence in the global economic outlook over the next three years remains broadly unchanged since last year’s survey (73 percent compared to 71 percent last year), there has been a significant shift across CEOs’ views on what constitutes a risk to their business.
Over three quarters of CEOs (77 percent) say rising interest rates and tightening monetary policies could risk or prolong the threat of a global recession. Meanwhile, over three in four CEOs (77 percent) believe that cost of living pressures are likely to negatively impact their organization’s prosperity over the next three years.
The persistent flux in global politics, trade dynamics and international relations has compelled CEOs to reassess their strategic priorities and demonstrate resilience in navigating the intricate interplay of global political forces.
Business leaders are facing challenges and obstacles to growth on multiple fronts — from geopolitical uncertainty and politicization to increased stakeholder expectations in the ESG space and the adoption of generative AI.
What I find reassuring is that, despite the many macroeconomic and geopolitical challenges right now, mid-term global confidence remains relatively robust. There’s a consensus that we can, in time, return to a path of international, sustainable long-term growth.
For CEOs — the opportunity to drive a return to a more equitable, successful planet is right in front of us. The key to success will be an unrelenting focus on long-term, strategic planning and commitment to avoid the danger of short-term, reactive leadership, which is always a threat during a period of deep uncertainty.”
Bill Thomas
Global Chairman & CEO
KPMG International
The debate over hybrid working and the return-to-office persists
CEOs are increasingly steadfast in their support of pre-pandemic ways of working, with a majority (64 percent) predicting a full return to in-office work within the next three years. An overwhelming 87 percent of CEOs surveyed express a likelihood of linking financial reward and promotion opportunities to a return to in-office working practices.
The data underscores the immense pressure on CEOs to make quick decisions on the big issues. The war for talent may have softened in this period of economic uncertainty, but the evidence suggests a one-size-fits-all approach to return-to-office could be detrimental. It’s crucial that leaders take a long-term view that embraces the employee value proposition and encompasses the considerations and needs of everyone, to help ensure that talent is nurtured and supported.
Nhlamu Dlomu
Global Head of People
KPMG International
CEOs continue to prioritize ESG despite polarizing discourse
Despite a year of polarizing debate surrounding the term ESG, CEOs recognize that delivering against the environmental, social and governance issues remains an integral part of their business operations and long-term corporate strategies. This is supported by 69 percent of CEOs who have embedded ESG into their business as a means of value creation.
Reflecting a shift in awareness and dialogue on ESG, 35 percent of CEOs have changed the language they use to refer to ESG both internally and externally. This signals a trend towards CEOs getting more specific about each aspect of the acronym and prioritizing their efforts where they can have the most impact.
However, CEOs believe that they are still a few years away from seeing a return on their ESG investment. Those surveyed believe that ESG will have the greatest impact over the next three years on their customer relationships, brand reputation and M&A strategy.
CEOs understand that their role continues to be increasingly driven by public and investor pressure, with 64 percent believing that, as trust in some institutions decline, the public expects business to fill the void of societal changes.
Despite increasing economic and political uncertainty, the latest survey findings reflect a growing sense of resilience and focus from CEOs on ESG. Topics like the climate crisis have become polarized in some regions, but business leaders have told us they’re prepared to take tough, ethical decisions and stances to ensure that they play a positive role in driving the transition to more sustainable operations, which benefits everyone. With continued financial and geopolitical pressures ahead, it will undoubtedly be a test of nerves for many CEOs, but the data shows that the vast majority of senior executives are now fully onboard and recognize that E, S, and G are no longer optional extras for successful, sustainable businesses.
John McCalla-Leacy
Head of Global ESG
KPMG
Ethical challenges surround generative AI but are not stifling investment
The findings show that CEOs are continuing to invest heavily in generative AI in search of a competitive edge for the future, listing the technology as a top investment priority in the medium term. Seventy percent of CEOs agree that generative AI remains high on their list of priorities, with most (52 percent) expecting to see a return on their investment in three to five years.
Despite a willingness to push forward with their investments, CEOs cited ethical challenges as their number one concern in terms of the implementation of generative AI. The cost of implementation was ranked second (55 percent) and a lack of regulation and technical capability were jointly third (50 percent).
Generative AI is an increasingly hot topic in board rooms with leaders looking to better understand its potential and how to implement this technology in their business strategies. The challenge is spending the money in the right places and having the right skills to fully exploit the opportunities it presents. AI is unquestionably the internet moment of our time. It’s essential for CEOs to lead from the front, ensuring their organizations develop or adopt responsible, robust AI frameworks, upskill their workforce and relentlessly focus on safeguarding and governance — to reinforce that AI can genuinely unlock value for the business, its people and wider society.
Lisa Heneghan
Global Chief Digital Officer
KPMG International
