SAN FRANCISO, May 6, 2021 /PRNewswire/ — A new market study published by Global Industry Analysts Inc., (GIA) the premier market research company, today released its report titled “Speech Analytics – Global Market Trajectory & Analytics”. The report presents fresh perspectives on opportunities and challenges in a significantly transformed post COVID-19 marketplace.
FACTS AT A GLANCE
Edition: 8; Released: April 2021
Executive Engagements: 1522
Companies: 44– Players covered include Almawave S.r.l.; Avaya, Inc.; Calabrio, Inc.; CallMiner, Inc.; Clarabridge, Inc.; Genesys; Hewlett Packard Enterprise Development LP (HPE); NICE Systems Ltd.; Verint Systems, Inc.; Voci Technologies, Inc.; ZOOM International A.S. and Others.
Coverage: All major geographies and key segments
Segments: Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, Other Applications); Component (Solutions, Services); Deployment Model (On-premises, Cloud); Industry Vertical (BFSI, Retail and eCommerce, Travel and Hospitality, Government and Defense, Healthcare and Life Sciences, Energy and Utilities, Telecommunications and IT, Other Industry Verticals)
Geographies: World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.
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Abstract-
Global Speech Analytics Market to Reach $4.1 Billion by 2027
Amid the COVID-19 crisis, the global market for Speech Analytics estimated at US$1.3 Billion in the year 2020, is projected to reach a revised size of US$4.1 Billion by 2027, growing at aCAGR of 17.9% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to record 17.4% CAGR and reach US$2.4 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 18.6% CAGR for the next 7-year period.
The U.S. Market is Estimated at $380.5 Million, While China is Forecast to Grow at 17.2% CAGR
The Speech Analytics market in the U.S. is estimated at US$380.5 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$701.5 Million by the year 2027 trailing a CAGR of 17.2% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16% and 15.4% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 13.1% CAGR.
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About Global Industry Analysts, Inc. & StrategyR™
Global Industry Analysts, Inc., (www.strategyr.com) is a renowned market research publisher the world’s only influencer driven market research company. Proudly serving more than 42,000 clients from 36 countries, GIA is recognized for accurate forecasting of markets and industries for over 33 years.
CONTACTS:
Zak Ali
Director, Corporate Communications
Global Industry Analysts, Inc.
Phone: 1-408-528-9966
www.StrategyR.com
Email: [email protected]
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