PRINCETON, N.J. 18th June, 2024 – CitiusTech, a leading provider of healthcare technology services, solutions, and platforms, today announced its inclusion as Horizon 3 Market Leader in the recently published HFS Horizons: HCP Service Providers, 2024 report. This distinguished position affirms CitiusTech’s integral role in addressing global delivery challenges faced by Healthcare Providers, with exceptional performance across primary care, acute care, post-acute, and rehabilitation services.
The HFS Horizons report meticulously examines the capabilities of 36 service providers. It focuses on their ability to alleviate the ongoing deterioration of the triple aim of care—reducing costs, enhancing care experiences, and improving health outcomes. The report identifies critical factors such as clinician shortages, an aging population, the prevalence of chronic diseases, and inefficient payment mechanisms that exacerbate the challenges faced by healthcare systems worldwide.
Rohan Kulkarni, Executive Research Leader – Healthcare and Life Sciences Research, HFS Research, said, “It is incumbent on all the stakeholders in the healthcare ecosystem to positively impact the triple aim of care, to reduce the cost of care, enhance the experience of care, and improve health outcomes. CitiusTech has shown the ability to do that with growing consistency driving confidence to sustain its performance across the horizon.”
Amid these challenges, the report highlights a promising future driven by technological advancements, innovative care delivery models, and strategic partnerships. Service providers like CitiusTech stand at the forefront of this transformation, transcending traditional transactional processes and pioneering clinical innovations that optimize care across the healthcare ecosystem.
“At CitiusTech, we understand the seismic shifts in the Healthcare Providers landscape towards value-based care. Patient satisfaction is now fundamental to financial success,” said John Squeo, Senior Vice President – Healthcare Provider Market, CitiusTech. “By leveraging our deep clinical and technical expertise, we are empowering Providers with innovative solutions that transform patient experiences into personalized and meaningful interactions. Our investments in GenAI and patient experience platforms such as Salesforce address accessibility issues, while data analytics and AI optimize workflows and decision-making. Recognizing the persistent challenges of documentation burden and workforce strain, we prioritize intelligent automation to balance efficiency with the necessary human oversight, ensuring quality and safety. CitiusTech’s dedication to client engagement and excellence has boosted patient satisfaction, sped up development, and saved operational costs for Healthcare Providers.”
