By Sudhakar Aruchamy, CTO, EverestIMS Technologies
An IMS can go a long way in aiding the transformation of your enterprise. In today’s connected era, businesses that make the digital transformation are the ones that stand a chance of retaining their market position, if not rising higher. Infrastructure management services are one such solution to make the journey into a wholly digitized enterprise hassle-free. Here are a few highlights of how an IMS can make your enterprise’s digital transformation seamless.
What does an IMS do?
IMS deals with the proactive managing and administering of essential elements in your enterprise, such as data, information, and technology. The aim is to provide structure and control of the functions responsible for various technical operations. It helps create a map of how exactly your enterprise operates. A wide variety of components from data storage, cloud systems, security, and networking are carefully monitored and managed appropriately. It can save your enterprise from experiencing high risks of failure or significant losses.
An IMS is usually divided into three broad categories: systems management, storage management, and network management. All three of these categories are essential to running an enterprise successfully.
AI-enabled IMS can enhance device performance in the network infrastructure through predictive analytics to analyze every device and evaluate its performance.
An IMS, when implemented well, can dramatically transform your enterprise. Here’s how:
IMS to monitor service performance
IMS can keep track of all relevant processes in your enterprise. They will alert you in case your service drops below standard. IMS can also allow you to take appropriate measures to rectify problems and optimize your services to provide good results consistently.
Automated processes of IMS
Several processes in your enterprise may be repetitive and labor-intensive. You can free up time and resources by automating processes. IMS can make your daily operations run seamlessly while freeing up otherwise tied-up resources.
Reduced downtime
IMS is designed and built to repair any damage to your infrastructure as soon as they occur. It significantly reduces the downtime ensuring minimal disruption and ensures increased productivity. Moreover, with IMS running in the background, recovery is immediate.
Immediate response
In addition to reducing downtime, IMS enables you to respond to potential threats and crises in record-breaking time. IMS will alert you to problems as soon as possible, which gives you ample time to solve them in real-time.
The objective of implementing a comprehensive IMS solution is to ensure consistent and secure services to expand market reach and customer base.
With AI integrating into the mix, IMS are now moving from reactive (inability to recognize data trends, etc) to proactive by delivering automated behavior prediction, root cause analysis, data driven recommendations and ultimately digital transformation.
Roles and personas involved
CIO’s gain crucial insight into entities that impinge on the enterprise and how they can be transformed to ensure that business continuity and growth is not stymied. IT Infra Managers obtain significant tactical control and on-demand information on events taking place within the network. For example, with a good IMS, they could easily manage the integration of new hardware, applications and third-party services into a company’s hybrid environments. In the absence of one, things could get rather chaotic.
Business outcomes
Enterprises that incorporate IMS have observed the following benefits:
- Improved efficiency, stability, and availability of infrastructure and resources.
- Smoother change management due to consistent IT inventory that is fully controllable.
- Cost reduction due to the increase in efficiency via automation.
- Full support and availability of critical services accessed around the clock.
Industries that benefit from IMS include Banking, Telecom, ISPs, Manufacturing, Healthcare, etc. IMS offers enterprises in all verticals a unified dashboard for IT and non-IT asset monitoring. For instance, IMS supports applications, network devices, technologies, servers, protocols, and more.
Moreover, IMS is effective in SD-WAN (Software-defined Wide Area Network) architecture. SD-WAN helps LTE, MPLS, and broadband fiber internet services connect the applications to users to enhance performance for a superior user experience. SD-WAN particularly empowers cloud-first enterprises to deliver high-quality applications and AI-enabled application-aware routing across the WAN.
In Conclusion
A unified IMS suite for Networking, Cloud Applications, and IoT devices is a game-changer for enterprises of all sizes. It is more so when the IMS is enhanced with AI/ ML to improve every area of your IT operations proactively. For instance, IT IMS can manage more than servers, networks, or data centers. It can also help monitor applications, data storage, virtualization, Cloud, SD-WAN, etc.
IMS can be highly beneficial to your enterprise. It is the main entity and precursor to drive enterprise digital transformation ensuring minimal friction and maximum gains. It will give you complete visibility and control over your business operations; it will also help transform your enterprise into a more efficient and agile one as it moves into Industry 4.0.
