BCG recently published a survey on the adoption of generative AI by HR functions and the estimated productivity gains. The study was conducted over the period May-June 2024, among 125 HR directors from large companies (turnover greater than $500 million) in the United States and Europe, including France.
Key messages include:
- Growing adoption of generative AI by HR departments. More than 40% of surveyed companies are already using generative AI in HR functions.
- Ongoing experiments mainly focused on operational and administrative aspects. The most frequently tested use cases concern:
- Recruitment and sourcing of candidates (78%) with for example the evaluation of CVs, the planning of interviews or the writing of job descriptions;
- Training and skills development (56%) with content generation or individualization of training recommendations;
- Data analysis (48%);
- Administrative (44%) with the creation of chatbots to answer various administrative questions;
- A potential time saving that would allow HR functions to focus on higher value-added tasks. Most companies experimenting with generative AI are considering productivity gains in the long term, particularly for tasks related to recruitment and administration. Nearly 50% of respondents anticipate a time saving of 10% or more on these activities.
- Read the survey here
