India is driving global transformation for DXC Technology

Pune: India is playing a key role in the global transformation underway at DXC Technology Inc., executives at the American IT services firm said.

About a third of the nearly 120,000-strong workforce of the firm, formed by the merger of CES and the enterprise services business of Hewlett Packard Enterprise Co., operates out of India.

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“Five of our seven services lines globally are sitting here and India plays a big role on the delivery side,” said Nachiket Sukhtankar, Managing Director-India, DXC Technology. “A lot of innovation around modernisation, migration to cloud and connected cars is being done out of here, and there is a huge role for India to play in the transformation journey along talent, industrialisation and evolution.”

The company is working on revamping its employer brand and as a step towards that, it has stepped up its campus hiring this year. It has taken on board 7,000 people from 75 campuses this year, as against 4,500 last year.

People transformation, along with stronger customer relationships and cost takeout are the key pillars that the company is focusing on for the transformation, said Sukhtankar.

After going slow during the first two months of the pandemic, the company went back to its transformation initiatives.

“While we hire people from the outside at the bottom of the pyramid, we wanted to focus on our middle layer and we have launched leadership programmes, like one focused on 100 mid-level women employees,” said Lokendra Sethi, HR Head-India, DXC Technology.

This focus is paying off, he said, with the company looking outside to fill less than 10% of open positions, mainly for niche or specialised skills. About 15 months ago, the proportion was at more than 80%.

DXC Technology is working on increasing diversity in its workforce, with an aim to have 40% women employees by 2024. At present, women form 31% of its total workforce and of the new camps hires, 62% are women, said Sethi.

The objective of the focus on talent is not just to look at talent for India but Indian talent for global roles, said Sukhtankar. India contributes significantly to cost optimisation and delivery, and the company is constantly exploring if it can do something faster and in a more efficient manner.

The company is on track to meeting its overall transformation objectives, said Sukhtankar. As part of the rationalisation process, it has been letting go of certain non-core businesses and strengthening its focus on top clients, he said.

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