• Ithala SOC Ltd, a licensed financial services and registered credit provider, based in South Africa chooses Intellect Digital Core to power their Digital Transformation
• Poised to drive inclusive & innovative digital banking agenda with comprehensive coverage across Retail, Corporate & Rural banking
Chennai, India, April 17, 2019 : Intellect Design Arena Ltd, a specialist in applying true Digital Technologies and a global leader in Financial Technology across Banking and Insurance, announced today that Ithala SOC Limited (Ithala), an authorized financial services and credit provider in South Africa has chosen Intellect’s fully integrated Digital Core solution to enhance customer satisfaction, streamline operations and deliver a holistic Digital Banking experience. In addition to Retail & Business customers, Ithala also plan to expand its reach to new market segments, which includes Corporate & Public Sector banking segments and enhances offerings to niche developmental customer segments in marginalized areas with limited access to financial services. Intellect partnered with Tech Mahindra South Africa PTY Limited who got this mandate from Ithala as System Integrator.
With over 5,00,000 banking clients, Ithala came up with a clear vision to expand their reach across the country and scale up their operations to become one of the preferred commercial banks in rural KZN Province in South Africa. To this effect they required a robust, highly scalable and agile solution that would empower them to become integral to their customers across multiple segments that they intend to cover.
Intellect Digital Core (IDC), selected by Ithala, is a fully integrated end-to-end Digital Banking Solution comprising Core, Lending, AML, Treasury and Cards. This brings together a formidable proposition that will enable Ithala to expand retail financial services, savings & investment products, lending
products across multiple segments, thereby contributing to the province’s socio-economic development. IDC will enable Ithala to upscale their operations and open new branches in other provinces around the country.
IDC is designed around a formidable Digital 360 proposition – Digital Outside translates to enhanced customer experience and the Digital Inside drives operational efficiencies. Thus, Ithala is poised to leverage the best of both worlds. Ithala also has a heavy thrust on reach, responsiveness and
innovation, while significantly upping its reach to the rural and youth segments. Powered by a robust product configuration, Intellect Digital Core will enable Ithala to drive their primary bank aspirations with rapid launch of customized products such as Student, SME & Agriculture loans, Debit Cards,
Rural Savings/loans and specialized offerings.
Danny Zandamela, CEO, Ithala SOC Limited said, “The implementation of an integrated enterprise-wide core banking system in partnership with Tech Mahindra and Intellect Design Arena, will allow us to accelerate our digital banking transformation journey and see us achieving our ambition of
obtaining a full commercial banking license and become a State Bank. This digital system will make Ithala one of few players in the South African market to have a fully digital banking system.”
K Srinivasan, President, APAC, South Asia, Middle East & Africa, Intellect Design Arena Ltd said, “We are delighted to partner with Ithala, an ambitious financial services and credit provider, South Africa, on this significant core banking deal. We believe our digital and contextual experience in the financial technology domain will support their vision of becoming an innovative and responsive digital bank. Intellect Digital Core banking suite is a unique combination of product innovation, technology optimization, operations streamlining, transformational customer experience and lower total cost of ownership for the bank. We look forward to working with Ithala on their transformation journey”.
