CONTRIBUTED CONTENT — More people and devices are surfing the internet than ever before, and all of them have different connectivity needs. Choosing the premium internet service that best fits your life is key to keeping up with today’s world.
Randy Cosby, executive vice president and chief operating officer of InfoWest, said that every customer has their own definition of “premium internet service.” For many, it’s all about speed. Some prioritize reliability and network uptime, and others still are focused on quick, easy access to tech support.
“InfoWest is a great option because we’re big enough to get you the speed you need but small enough to know your name,” he added. “One of our goals here is to make things simple.”
What factors should I consider before choosing an internet provider?
Take some time to research the company and the different plans they offer, Cosby said. Reliability, customer service rating, contract price and length, hidden costs of bundles and equipment rental fees are all important criteria to keep in mind.
InfoWest helps customers keep up in today’s fast-paced digital world with maximum residential wireless speeds of 100 megabits per second as well as wireless and fiber business plans exceeding 1 gigabit per second. Cosby said the company reinvests heavily into their network to ensure they remain on the cutting edge of the ever-changing tech landscape while providing the best speed and reliability available.
Why is customer service important?
The only thing more frustrating and inconvenient than an internet outage is added stress from lackluster tech support. InfoWest is Southern Utah’s hometown internet service provider. When customers experience network issues, they dial a local phone number and get prompt assistance from people who live and work in their community.
In fact, wait times have decreased over the past few years despite skyrocketing demand for internet service. InfoWest maintains the highest customer support rating of any internet provider in the area, and Best of Southern Utah voters recently awarded the company a gold ribbon for customer service.
What hidden costs should I watch out for?
Cosby said internet providers often try to bundle services customers don’t really need and promote limited-time deals to attract new users. Don’t forget to read the fine print. When choosing a provider, ask if the price you’re signing up for will increase once your contract ends.
With InfoWest, you aren’t locked into a contract. Residential customers can pay month-to-month and have their equipment installed for free with a monthly dish rental charge. The company also offers free installation and no additional costs for customers that sign a two-year service agreement.
Is premium internet service worth it?
When you think about the role that connectivity plays in modern life, the short answer is yes, Cosby said. InfoWest technicians are trained to identify each customer’s internet usage priorities and help them get the most out of their service, whether they’re streaming, gaming, studying, working remotely or running a business.
“We will work with you or your business to find an internet solution that works for you,” he added. “We are a premium internet service provider and proud to be part of the communities we serve.”
Why should I choose InfoWest?
“The Internet People” at InfoWest have been keeping Southern Utah connected since 1994. InfoWest is big enough to provide 24/7 customer service, competitive speeds and reliable connectivity, yet small enough to understand that not everyone’s internet needs are the same. They’re committed to providing the ultimate internet experience one customer at a time.
“There is nobody who owns part of InfoWest who isn’t from this area, and it makes us make better decisions for how we’re going to grow with this community,” Cosby said.
Learn more about InfoWest’s products, services and community outreach on their website.
Written by ALEXA MORGAN for St. George News.
• S P O N S O R E D C O N T E N T •
Resources
- InfoWest | Telephone: 866-463-6937 | Website.
- Locations:
- St. George: 435 E. Tabernacle St.
- Cedar City: 360 W. 200 North.
- Cedar City: 755 S. Main St., Suite 5.
Copyright St. George News, SaintGeorgeUtah.com LLC, 2022, all rights reserved.
