Ministry of Personnel, Public Grievances & Pensions
The Department of Administrative Reforms & Public Grievances (DARPG) has institutionalizes the National e-Governance Webinar Series (NeGW) 2023-24 to disseminate and replicate award-winning e-governance initiatives
DARPG organizes the Webinar on National e-Governance Award-Winning Initiatives under the theme “Excellence in Providing Citizen-Centric Delivery at the State/UT Level,” where two award-winning initiatives were presented
“Excellence in Providing Citizen-Centric Delivery at the State/UT Level” theme of the 8th National e-Governance Webinar
Posted On: 20 SEP 2024 9:21PM by PIB Delhi
The Department of Administrative Reforms & Public Grievances (DARPG) launched the monthly National e-Governance Webinar Series (NeGW 2023-24) on September 22, 2023, to disseminate and replicate India’s award-winning e-governance initiatives. NeGW 2023-24 is held monthly, typically on the third Friday of each month.
The 8th National e-Governance Webinar, under the theme “Excellence in Providing Citizen-Centric Delivery at the State/UT Level,” was held today.
The webinar was chaired by Shri V. Srinivas, Secretary, DARPG. He commended the award-winning initiatives—e-Registration (Self Help Portal) and Chikitsa Setu, for leveraging emerging technologies to enhance service delivery and foster innovation in governance practices. He recommended replicating these initiatives.
The following award-winning initiatives were presented:
- Shri Shravan Hardikar (IAS), Managing Director, Maharashtra Metro Rail Corporation Limited, Govt. of Maharashtra, showcased the e-Registration (Self Help Portal) for document registration. This initiative allows developers to register themselves, their projects, and schemes; prepare templates for agreements; and complete data entry forms. Joint District Registrars can verify and approve projects and schemes online. Similar to other e-Registration applications, Sub-Registrars can verify documents, payments, and the identity of the parties involved, and complete the registration process. The application benefits real estate developers, purchasers, and the Department of Registration & Stamps, serving citizens across all sectors of society—from premium flat buyers to PMAY beneficiaries—across the state’s 36 districts.
- Shri Prashant Sharma (IAS), Special Secretary, Department of Additional Sources of Energy, Govt. of Uttar Pradesh, highlighted the Chikitsa Setu mobile application. Launched by the Department of Medical Education, Government of Uttar Pradesh, “Chikitsa Setu” is designed to train doctors, paramedical staff, and other COVID-19 frontline workers. The platform includes videos created by medical experts from King George’s Medical University (KGMU), Lucknow—the state government’s premier medical education institution. One of the key aspects of the application is the availability of training material from medical experts at users’ fingertips, with short videos (1 to 7 minutes) that retain audience engagement. More than 30 topics, based on extensive field surveys and research, are covered. Chikitsa Setu has trained over 200 doctors and more than 1,200 paramedical and associated staff.
The webinar was attended by around 400 officials from across the nation, including Principal Secretaries, Administrative Reforms Secretaries, IT Secretaries of States/UTs, District Collectors, Police Departments, State Information Officers, and academia from IITs/IIITs/NITs and other institutions. The webinar was also broadcastedon YouTube.
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