U.S. Consumers Received Just Over 4.1 Billion Robocalls in June, According to YouMail Robocall Index

Monthly Volume Has Decreased 15% Year-Over-Year, As Robocalls Continue at a Stable, Lower Level in 2024

IRVINE, Calif., July 9, 2024 /PRNewswire/ — U.S. consumers received just over 4.1 billion robocalls in June, which represents a 7.9% decrease from May and a 15.3% decrease over June 2023. In addition, for the first half of the year, there were 25.5 billion robocalls, down almost 10% from the 28.3 billion robocalls received in the first half of 2023.

June averaged 137.5 million robocalls/day and 1,592 robocalls/second, down 4.5% from May’s average of 144.5 million robocalls/day and 1,673 robocalls/second.

“It’s great news that we’re seeing the robocall volume down nearly 10% so far in 2024 versus the first half of 2023,” said YouMail CEO Alex Quilici. “Everyone’s efforts – from carriers to regulators to enforcement to consumers who are better protecting themselves – all of that work is clearly making a difference.”

These latest figures are provided by YouMail, a totally free robocall blocking app and call protection service for mobile phones. The figures are determined by extrapolating from the robocall traffic attempting to get through to YouMail’s millions of active users.

Scam Calls Had a Large Increase in June

June saw a significant 7.8% increase in Telemarketing calls and a nearly 11% decline in Notification calls, while Scam calls and Payment Reminders remained almost unchanged.

Scam calls and telemarketing calls combined dropped to 2.1 billion calls/month, but continued to make up slightly more than half of all robocalls. Scam calls appear to be running at levels slightly lower than a year ago, and substantially lower than previous years.

June 2024’s Most Dangerous Robocalling Campaigns

The most problematic robocall campaigns in June were related to consumer debt. The first robocall campaign leaves a pre-recorded message that claims that you have back taxes due and there’s a way to make them magically go away, like calls from this number:

Hey, it’s Kate Campos. I’m calling from Activate Center. My phone number is 562-586-9323. And our file shows that you’ve got some back taxes still due. I wanted to let you know that you can enroll to have them eliminated with the new zero tax program. So any small or large amounts are now non-collectible through this program, but you have to enroll. So give me a call back and we can get you all set up. It’s not gonna take too long. It’s really a one and done setup. So I’ll keep the account open through the end of the week. So again, my number is 562-586-9323 Thanks.

This call is most likely a scam based on its behavior and the content of the message it leaves. The overall volume for this call is large, in the tens of millions of calls each month from tens of thousands of different numbers. Based on numerous spam reports from consumers, they appear to be calling people who never contacted the company or asked to be called. Further, the voice is made to sound like it’s not a pre-recorded call but leaving a personal voicemail. Finally, the IRS writes letters to people who owe back taxes and does not have a “zero tax” program.